Shipping policy

Order processing time
Processing time is from 3- 7 working days.
For bigger products and orders that may take up to 2 weeks.
Check the product details to get information about how long does it take to make your order.
If you are in rush and not sure you would receive your product on time- please get in touch before buying.

Delivery & shipping
We ship worldwide by Royal Mail, UPS or DPD service.
We offer free delivery in the UK and for orders over £85 to Europe and £150 to other countries with basic shipping rate.
Prices start at £8 for worldwide shipping.
Estimated delivery in the UK takes up to 2 days and usually about 3-5 working days in EU countries( or 1-3 working days courier service) and 5-7 working days the USA( or 1-3 working days courier service).
Don't forget our products are made to order and we need a couple of days to proceed them and then ship to your country.
If you wish to get more details about delivery don't hesitate to contact us.
If your country is not listed- just get in touch, we will check delivery options to your country!
All products are sent with tracking number or proof of delivery service.
We don't like it too when parcels are lost!
We are not responsible for any import taxes that may apply.
We do not accept returns for personalized products.

If you wish to apply for refund, exchange, return or just have some questions please contact us first email at contact@vezavi.uk